CRM Automation E-Commerce

Automated CRM Updates and Email Sequences

An e-commerce brand was manually entering customer data into their CRM and sending one-off follow-up emails. With a growing product catalogue and customer base, this was no longer sustainable.

We connected their store, CRM, and email platform using n8n automation. Orders, refunds, and customer actions now trigger instant CRM updates and personalised email sequences — with zero manual input required.